Rats and mice are intelligent, adaptable pests that invade homes and businesses in search of food, water, and shelter. They enter through small cracks, holes, drains, and open doors or windows. Once inside, they build nests in roof spaces, ceilings, cupboards, and wall cavities.

Rodents breed rapidly — a single pair can produce dozens of offspring within a few months. They contaminate food, chew through wiring, insulation, and furniture, and spread dangerous diseases such as salmonella, leptospirosis, and hantavirus. Their constant gnawing can even cause electrical fires and costly structural damage.